Manager, Strategy & Operations (Office of the President)

Posted Date: February 6, 2019
Location: New York City, New York
Department: Philanthropy
Manager, Strategy & Operations (Office of the President)  OVERALL FUNCTION
Reporting to the Chief of Staff, the Manager, Strategy & Operations is responsible for supporting the work of the executive office as it relates to organizational health, the national board and the executive team.
 
This position is responsible for executive office operations and project management, executive team and national board gathering design and engagement; and internal coordination for organizational strategy and health initiatives. In addition, the position should establish excellence in operational management systems, processes and best practices for the executive office.
 
Success in the role requires navigating a fast-paced, complex and evolving workflow. Comfort with ambiguity and attention to detail. The ideal candidate would be a thought partner to the Chief of Staff, bring a spirit of innovation, delight in operational strategies and possess professional agility. 
 
This position is based in New York City; up to 25% travel is required.

KEY RESPONSIBILITIES
National Board (40%)
  • Collaborate with the chief of staff and donor events to design unique and inspiring national board gatherings profiles
  • Provide operational support to national board committees including a partnering on annual committee action plan, committee recruitment strategies, agenda development, staff preparation, and work with donor events
  • Monitor and coordinate board and committee communications
  • Oversee preparation of board book, provide editorial review
  • Develop and lead implementation of national board orientation and onboarding
  • Facilitate annual board assessment and create strategies for implementing learning
  • Support Chief of Staff in staffing Board Affairs Committee including operational support for the board pipeline development plan
Executive Office (35%)
  • National coordination meeting draft reports
  • Draft executive office internal communications
  • Manage executive office operations including vendor and consultant contracts, invoicing, and travel
  • Devise and manage executive office knowledge and project management systems
  • Liaise with Marketing & Communications on executive office communications
  • Monitor and steward knowledge management systems (Asana, One Drive, etc.)
  • Provide support for Executive meetings (researching offsite work space, hotel and restaurant selections, expense monitoring, materials compilation, liaise with ITS etc.)
  • Log and process contracts, grants and agreements that require CEO's review/approval/signature
 
Organizational Strategy & Health (25%)
  • Act as the employee engagement liaison for the executive office which includes developing and stewarding TPL Culture initiatives in partnership with Chief of Staff, HR and Marketing & Communications.
    • Current and proposed projects include: (1) Bi-Monthly Town Halls & Snack/Chats, (2) Staff Awards, (3) Employee Activities Group, (4) All Staff Retreat
  • Represent the executive office at the internal communications working group
  • Provide support as needed to strategic plan and annual planning 
  • Lead after action reviews for executive office projects and collaborate with Chief of Staff to assess success and learnings for internal organizational initiatives

QUALIFICATIONS The Manager, Strategy & Operations will need to operate with access to confidential and sensitive information and exhibit tact, discretion and good judgment . Additional requirements include:
  • Bachelor's degree required and demonstrated professional experience in supporting executive office projects
  • Demonstrated experience with and ability to interact diplomatically with C-Suite executives
  • Self-motivated, proactive, extremely well-organized, collegial, and able to function under pressure and handle numerous tasks simultaneously
  • Willing to take initiative, prioritize with minimum supervision, and work independently as well as function as a member of a team
  • Excellent verbal and written communication skills and computer literacy, including Word, Excel, project management software and donor management databases.
  • Strong strategic and analytical skills and the ability to convey complex ideas in writing, with a level of clarity and sophistication.